2Chat

Modern businesses communicate with customers across phone, WhatsApp and SMS, but these channels are often disconnected, making it hard to respond quickly, keep context across conversations, or coordinate multiple agents. Teams end up juggling separate tools for calls, WhatsApp messaging, and CRM logging, which slows down response times and risks losing conversation history. Businesses that want to run WhatsApp campaigns or route conversations automatically often lack a compliant, programmable way to do so without custom development. Without native integrations to tools like HubSpot, Slack, or Zapier, conversation data stays siloed from the rest of the business workflow.

2Chat is a programmable, AI-native phone system that unifies WhatsApp, SMS and calls in a single dashboard, letting teams connect existing numbers or create new ones in over 90 countries. It offers a visual drag-and-drop flow builder for chatbots and automations, intelligent conversation routing based on availability and rules, and real-time collaboration with call transfers for multiple agents working together. As a certified Meta Tech Provider it gives direct access to the WhatsApp Business API, and it supports compliant bulk WhatsApp campaigns. It connects natively with 20+ platforms including HubSpot, Zapier, Slack, Make, and N8N, and exposes a full API so businesses or AI tools like ChatGPT or Claude can build custom integrations.