Chasi
Chasi provides AI agents that handle sales, service and rental inquiries 24/7 for equipment dealers.
The Problem
Equipment dealer and rental teams rely on reps to manually handle emails, voicemails, spreadsheets and data entry, losing over 2 hours per rep per day to this busy work. Customer inquiries wait 4 to 24 hours for a response, which costs dealers leads and loyalty. As a result, 10 to 20% of quotes quietly die due to missed calls or lack of structured follow-up, and 40% of clients receive only one touch per month, missing opportunities to nurture relationships and upsell. These gaps mean sales teams are drowning in low-value work instead of focusing on closing deals.
The Solution
Chasi deploys AI agents that work 24x7 across channels like existing cell numbers, web chat and email to respond instantly to inquiries and route urgent requests to the right branch. The agents handle intake, quotes and CRM data entry to remove admin burden from sales reps, and they integrate with a dealer's CRM, DMS and ERP systems for smarter automation. Chasi also automatically revives dead leads and checks in on active clients to nurture relationships at scale, and it triggers proactive outreach for renewals and inspections before they expire to capture recurring aftermarket revenue. The company reports internal metrics of 2+ hours saved per rep per day, 3x faster response rates, a 15% increase in quote-to-win rate, and 90% fewer missed leads and follow-ups.
