Elyra

Restaurants depend on returning guests, who cost less to serve, spend more, and bring others, yet most restaurants lose touch with guests the moment they walk out the door. Calls and emails go unanswered outside service hours, tables are not optimally allocated during peak times, and staff lack context about guest preferences, history, or past celebrations. This means every visit starts from scratch instead of building on the relationship, and potential bookings or follow-ups are lost when the kitchen closes.

Elyra is a platform that automates restaurant operations around the guest lifecycle, before, during, and after service. A Voice Agent answers calls, handles reservations, and answers questions using real-time availability, while an Email Concierge replies to confirmations, follow-ups, and special requests in the restaurant's own voice and style. A Guest Intelligence layer builds a living profile of each guest from menus, preferences, and booking history, which supports table allocation during peak hours and campaign outreach after hours. The goal is that every interaction, from the first call to the last course, is informed by this accumulated data so visits feel personal and guests are more likely to return.