Forgepoint
Forgepoint makes Frank, an AI inside sales rep that qualifies RFQs and builds quotes for manufacturers.
The Problem
Manufacturers like injection molders, metal fabricators, machine shops and foundries rely on decades of quoting knowledge scattered across shared drives, inboxes, spreadsheets and the heads of their best people. When a new RFQ arrives, staff must manually chase missing specs, dig through old quotes and job history, and price parts by hand, which slows response time. The page frames this as a competitive problem: slower quoting means losing jobs to faster competitors who respond before an RFQ is even fully reviewed.
The Solution
Frank is described as an AI Inside Sales Rep that works through four steps: it acknowledges new RFQs 24/7 and chases missing specs, prices parts based on the shop's own cost model with human approval, sends a polished quote document and follows up automatically, and logs every email, attachment, and action into the shop's CRM and ERP. It is built to remember a shop's history, quotes, prints, judgement calls, job history, and vendor pricing, and can answer questions like finding similar past parts, pulling a customer's job history, or showing historical material pricing trends. The page states Frank integrates with existing inboxes, spreadsheets, CRM, and ERP systems rather than requiring replacement, with over 50 listed integrations, and highlights SOC 2 Type II certification, encryption, and customer control over data.
