Hesper AI

Property and casualty carriers, TPAs and MGAs process claims largely by hand, with the average property claim taking 40.7 days from first notice to final payment. By-hand investigations are slow and limited in scope: only about 25% of flagged claims get fully investigated, each investigation takes 14+ days, an investigator handles about 10 cases a month, and investigation phases run one at a time. This leaves adjusters buried under 100+ open files each and results in 5-10% of every claims dollar lost to leakage through overpayment, missed recovery and unworked fraud.

Hesper AI deploys AI agents that execute every stage of a claim's lifecycle: FNOL and intake, triage and assignment, coverage analysis, investigation, estimation and valuation, settlement, payment and closure, and recovery screening for subrogation and salvage. Clean claims resolve straight through in minutes, while suspicious claims receive a full investigation-grade workup with evidence packages, timeline reconstruction, statement analysis, coverage position and risk scoring, all completed in minutes instead of weeks and with 15+ investigation phases running in parallel. The platform integrates via API with existing claims systems like Guidewire, Duck Creek, Majesco, Sapiens and others, and can pick up a claim at FNOL or at any later stage without requiring a rip-and-replace. Human teams retain decision authority throughout, reviewing evidence-backed files rather than building them, and every AI action is logged and cited for audit purposes before regulators, reinsurers or courts.