Hubble

Companies that need patient medical records, such as consumer health apps, legal and litigation teams, insurers, clinical trial operators, and care delivery organizations, must pull data from many disconnected sources: EHRs, payers, HIE networks, faxes, portals, and legacy files. Building and maintaining this retrieval in-house requires handling portal logins, provider quirks, and constantly changing networks, which the page describes as the real cost even though initial building is easy. API-only tools reach connected systems but miss the long tail of providers that still require manual portal work, faxes, or phone calls. Without a unified approach, teams end up with incomplete records and the ongoing burden of keeping retrieval infrastructure working.

Hubble is a platform that retrieves medical records through direct EHR APIs and HIE networks, and fills gaps with voice and browser agents that work portals, faxes, and legacy files that automated systems miss. Patients authorize access once, and Hubble returns a single assembled record where every field is traceable to the source system it came from (for example, name and DOB from Epic, last encounter from athena, coverage from UHC, and a recent claim from Aetna in the example shown). The company states it is live in production across Epic, athenahealth, and national networks, reaching over 70,000 providers, with every retrieval call logged for audit purposes. It describes itself as self-improving, meaning each retrieval attempt teaches the system how to better reach a given provider, so coverage and success rates are said to increase over time. Integration is framed as a three-step process: connect once, obtain one patient authorization, and go live with records flowing in hours rather than months.