Kairos Health

Dental and orthodontic practices rely on staff to answer phone calls, schedule appointments, verify insurance, and follow up with patients for recalls and reminders. This manual admin work consumes staff time, as described by one practice manager who had to manually call old recalls and manage insurance verification by hand, including for Medicaid patients. Practices risk missed calls and lost booking opportunities when front desk staff are occupied or unavailable, and keeping up with patient outreach for treatment follow-ups adds further administrative burden.

Kairos Health offers an AI receptionist that answers inbound calls 24/7, schedules visits, and handles patient questions, as shown in a sample interaction where it books a cleaning appointment in real time. Its outbound capability reaches patients for recalls, reminders, and treatment follow-ups without manual staff effort. An analytics component tracks calls, bookings, and follow-ups across a practice. The platform integrates with existing practice management systems including Open Dental, Dentrix, Eaglesoft, Curve, Hero, Cloud9, Dolphin, OrthoTrac, Athenahealth, and eClinicalWorks, with setup described as a three-step process (connect, personalize, go live) that most practices complete in about 30 minutes. The company states it is HIPAA compliant.