Letted

UK landlords who self-manage their properties spend significant time chasing rent, coordinating repairs, and tracking compliance deadlines like gas safety checks, EICR, and EPC renewals. One testimonial describes spending every Sunday chasing rent. Landlords who use letting agents instead pay 10-15% of rent for this work. The page also highlights compliance risk: a survey found average landlord confidence in compliance is only 78%, and gaps in areas like ICO registration or Legionella risk assessments can give tenants legal grounds to withhold rent under the Renters Rights Act.

Letted is an AI system that responds to tenant messages (including via WhatsApp) in real time, opens repair tasks, sources contractor quotes, and books jobs once the landlord approves. It tracks rent payments and only alerts the landlord when rent is late, otherwise logging payments silently. It maintains a dashboard of every property's certificates and deadlines, starting renewals before they are due and keeping timestamped records that can be referenced if a tribunal or council officer asks what happened and when. Landlords can add their own trusted contractors rather than being locked into a fixed network, and can interact with the system by asking it questions directly.

The page argues 2026 is critical: the Renters Rights Act is now in force, new EPC thresholds are coming, Awaab's Law is being extended to private rentals, and many self-managing landlords have not completed required ICO registration.