MochaCare

Home care agencies spend significant time on administrative busywork: screening and interviewing caregiver candidates, collecting and tracking compliance documents like photo IDs and training certificates, managing calls texts and emails across separate channels, and following up on scheduling issues like missed clock-ins. This paperwork and coordination burden pulls staff time away from caregiving and client relationships. Agencies currently juggle these tasks manually or across disconnected systems, which the company frames as painful and time-consuming for hiring managers and schedulers.

MochaCare offers an AI-powered platform that combines applicant tracking, AI and human video interviews with automated notes, document collection and verification, offer letters, and automated caregiver follow-up into one system. It unifies calls, texts, emails, and tasks into a single inbox where AI handles routine follow-ups and routes tasks to staff. The platform also tracks credential expirations and sends renewal reminders, and lists coming-soon modules for CRM-driven lead engagement, caregiver and family rewards automation, and scheduling coverage calls. Agencies can choose Mocha Platform, where their own team runs the automations, or Mocha Managed, where MochaCare's team handles agreed tasks like first-round screening directly.