Nexus

Teams running customer deployments scatter relevant information across threads, tickets, code snippets, calls, and documents in tools like Slack, Jira, and Google Drive. Without a unified view, staff must manually stitch together context to understand what changed on a deployment and why. Knowledge that worked for one customer deployment stays siloed and is not available when the next similar deployment starts. This forces teams to re-learn processes and decisions from scratch for every new deployment instead of building on what already worked.

Nexus lets a team add a deployment in natural language and automatically sorts related threads, tickets, code, and documents into a self-updating knowledge graph. Users can query one deployment or ask across all deployments, with the graph continuously re-shaping relationships as work progresses, and agents can query the same live context. The system auto-surfaces priorities, tasks, and recurring requests or complaints across deployments and can route them to agents. It also codifies processes, decisions, and skills from past deployments so new ones start with accumulated context, and supports shipping customer-specific changes through the Nexus MCP with full deployment context. Nexus integrates with tools such as Slack, Confluence, Linear, SharePoint, Fathom, Read AI, Lark, Microsoft Teams, Google Drive, Jira, OpenAI, Fireflies, Pylon, Notion, OneDrive, GitHub, Claude, Granola, and email.