Polser.io

Businesses that try to use WhatsApp for sales, marketing and support run into trouble at scale. Sending broadcasts to many customers triggers Meta's spam filters, sometimes leading to numbers being blocked without warning. Teams end up managing conversations from personal numbers scattered across departments with no visibility, manually imported contacts, and messages falling through the cracks. WhatsApp conversations also do not sync with the company's CRM, so sales cannot track prospects, support cannot see history, and teams work blind. On top of that, WhatsApp's service window limits mean a customer question asked after hours may go unanswered until Monday.

Polser is a platform built by Meta Business Partners that turns WhatsApp into a business communication channel with AI and automation layered on top. It includes built-in safeguards for sending large scale broadcast campaigns without triggering Meta's spam filters, and AI that handles FAQs, searches a company's knowledge base, and schedules meetings so teams can focus on complex problems. It automatically translates messages in both directions across 35+ languages, and lets teams collaborate on one or several WhatsApp numbers by assigning, tagging, and transferring conversations between departments with focused inboxes. It also works around WhatsApp's service window limitations and integrates with CRMs including Salesforce, HubSpot, Zoho CRM, MS Dynamics, Odoo, Pipedrive and custom CRMs, plus native mobile apps so team members are not tied to one shared device.