reception
In-app live support SDK for iOS apps that helps developers reduce churn, win upsells, and collect reviews.
The Problem
iOS app developers face Apple's 15-30% cut, can't request reviews during onboarding, and struggle to upsell or collect feedback from users. Without a way to talk to users inside the app, developers lose visibility into problems until users simply churn instead of reaching out. The founders describe this as the status quo: customers quietly leave rather than get helped or asked for a review at the right moment.
The Solution
Reception is a native in-app chat SDK for iOS (and React Native/Expo) that lets developers talk to users directly inside their app, see details behind each conversation, and integrate with tools like RevenueCat, Superwall, and Adapty. Developers can offer discounts or plan switches mid-conversation, request App Store reviews with one tap after resolving an issue, and customize chat colors, fonts, and welcome text to match their app. It supports 48 languages, offline messaging with push notification replies, an AI feature that answers from the developer's own docs and hands off when unsure, a Telegram integration for replying on the go, and a shared inbox across multiple apps and team members.
