User Evaluation
User Evaluation gives founders, PMs, and research teams AI-moderated customer interviews with recruiting included, from
The Problem
Teams that want to talk to customers or B2B professionals face two bad options today: hire a research agency, where a study can cost $16,000 or more at $800+ per interview, or use newer tools like User Intuition that charge $25 to $30 per voice interview and still bill the participant panel separately, or Tellet, which requires you to bring your own participants. This makes structured qualitative research slow and expensive, so smaller teams either skip it or run it inconsistently. Recruiting, screening, moderating, transcribing, and analyzing interviews are normally separate costs and separate steps, adding friction on top of the price.
The Solution
User Evaluation runs an AI agent that recruits, interviews, transcribes, analyzes, and cites research in one workspace, with interviews priced from $8 to $44 depending on the audience. Teams can interview their own participant list for $8-9 each, use consumer recruiting for $22-24 each, or reach B2B professionals for $40-44 each, with sourcing, screening, moderation, and analysis included in every tier. There is also a packaged study ($990 for 10 recruited interviews with a cited report) and a fully managed study ($1,500, including a stakeholder-ready PowerPoint) for teams that want the work done for them. Workspace plans range from a free tier (100 agent credits, 3 projects) through Pro ($49/mo) and Team ($199/mo) to an Enterprise tier with SSO, SCIM, audit history, and retention controls, and interview credits bought as bundles never expire. A separate transcript-analysis feature lets users paste an existing transcript and get insights without running a new interview.