WebAgent

Businesses need to answer customer questions around the clock but cannot staff support around the clock, which means visitors get delayed responses or none at all outside business hours. Some teams also struggle with quickly finding answers within their own internal documents and organizational knowledge. Without an always-on way to engage site visitors, businesses risk losing potential leads who leave before getting help, and customer satisfaction suffers when responses are slow or inconsistent.

WebAgent is a no-code chatbot builder that lets a business train an AI assistant on its own data by uploading websites, documents, and text, so it can answer questions specific to that business. Users can customize the assistant's design, welcome message, color theme, and suggested questions to match their brand, then add it to their website to engage visitors as soon as they arrive. The assistant, powered by OpenAI, provides instant 24/7 responses, can capture visitor information to generate sales leads, includes a meeting-booking feature mentioned by customers, and tracks chatbot interactions to give businesses insight into customer behavior. Some customers also use it internally as a knowledge base for finding answers within company documents.