Whitespace
Whitespace builds AI agents that automate inventory planning, order processing and customer service for wholesale
The Problem
Wholesale distributors run on emails, spreadsheets, phone calls and outdated systems. Teams spend hours each day doing manual line-by-line ordering, answering repetitive customer queries like order status requests, and digging through ERP data and files for analysis. This repetitive work slows teams down and prevents growth without adding headcount, while valuable data already sitting in their systems goes unused for decision-making.
The Solution
Whitespace provides AI agents that sit on top of a distributor's existing ERP and systems rather than replacing them. The inventory planning agent forecasts demand per SKU using sales rate, customer behavior, promos and holidays, and recommends order quantities with fully traceable, auditable reasoning. The customer service agent reads incoming queries, checks order status and courier tracking, and drafts replies according to the business's policies, routing items needing more information to a human queue. An 'Ask anything' feature lets users query their data in plain English and get analysis with shown sources, and the underlying 'Whitespace brain' retains business rules, learns from user corrections to drafts, and remembers context per individual team member.
